Refund policy

Return & Refund Policy

At Haulvanta, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may be eligible for a return or refund under the conditions below.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

- The product must be unused and in its original condition.
- The product should be returned with its original packaging, accessories, and tags where applicable.
- You must provide your order number and a reason for the return.
- Certain products may not be eligible for return due to hygiene, safety, or other applicable restrictions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

Please provide clear photos or videos of the product and packaging so we can review the issue and provide an appropriate solution.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If your refund is approved, the amount will be processed through your original payment method. The time required for the refund to appear in your account may vary depending on your payment provider or bank.

Return Shipping

If the return is due to receiving a damaged, defective, or incorrect item, Haulvanta may cover the applicable return shipping costs.

For returns due to a change of mind or other reasons not caused by Haulvanta, return shipping costs may be the customer's responsibility.

Non-Returnable Items

Certain products may not be eligible for return, including products that are:

- Used, damaged, or altered after delivery.
- Missing original packaging or accessories.
- Purchased as final-sale items.
- Subject to hygiene or safety restrictions.

How to Request a Return

To request a return or refund, please contact our customer support team with:

Order Number:
Reason for Return:
Photos/Videos (if applicable):

Our support team will review your request and guide you through the return process.

Important

Please do not send products back without contacting us first. Unauthorized returns may not be accepted.

Haulvanta reserves the right to refuse returns that do not meet the requirements of this policy.

Haulvanta — Shop Smart. Live Better.